Deputy Manager Reliance Digital Retail Ltd

Managed day-to-day store operations and ensured smooth business functioning.
Led, trained, and motivated the team to achieve sales and operational targets.
Monitored key KPIs, including sales, conversion, ATV, customer satisfaction, and productivity.
Developed strategies to improve sales performance, customer conversion, and repeat business.
Managed inventory, stock availability, replenishment, stock audits, and loss prevention.
Ensured excellent customer service and resolved customer concerns effectively.
Prepared and reviewed daily, weekly, and monthly sales and performance reports.
Coordinated with different departments to ensure operational efficiency and timely execution of business activities.
Maintained company policies, processes, compliance, and safety standards.
Focused on team productivity, customer experience, and achieving overall business goals.

Work arrangement
No