Pre Post Sales Engineer

Company Description: Intent Studio is a technology studio focused on building next-generation products and systems. The team partners with ambitious organizations to transform ideas, opportunities, and complex business challenges into modern technology platforms and intelligent solutions. With capabilities spanning product strategy, engineering, AI, automation, and digital infrastructure, Intent Studio helps clients move from concept to reality with speed and impact.
The studio is committed to an AI-native, outcome-driven way of creating technology designed for the businesses of the future. Candidates joining Intent Studio will contribute to shaping innovative solutions aligned with this forward-looking vision.
Role Description: This is a full-time, on-site Pre Post Sales Engineer role based in Jaipur. The Pre- and Post-Sales Engineer will work closely with the sales and product teams to understand customer requirements, design suitable technical solutions, and present these solutions to prospective clients.
Day-to-day responsibilities include supporting pre-sales activities such as product demonstrations, technical presentations, and solution design, as well as post-sales tasks like implementation support, troubleshooting, and ongoing technical guidance. The role involves collaborating with customers to address technical questions, ensuring successful deployment, and maintaining a high level of customer satisfaction. The Pre- and Post-Sales Engineer will also help gather feedback from clients to inform product improvements and future enhancements.
Qualifications
Strong Sales Engineering and technical solution design skills, with the ability to translate business needs into technical requirements.
Experience in Technical Support, including troubleshooting, implementation assistance, and post-deployment guidance.
Effective Communication and interpersonal skills for presenting technical concepts clearly to both technical and non-technical stakeholders.
Background in Sales and Customer Service, with a focus on building trust, understanding client needs, and ensuring positive customer experiences.
Relevant technical degree or diploma (e.g., Engineering, Computer Science, Information Technology) or equivalent practical experience.
Ability to work collaboratively with cross-functional teams and manage multiple client engagements simultaneously.
Comfort with learning new technologies, platforms, and tools in an AI-native and modern engineering environment.
Prior experience in a pre-sales or post-sales engineering role in a technology or software company is an advantage.

Work arrangement
No