Executive Secretary

Company Description The Fern Hotels & Resorts, a member of CG Hospitality, is one of India’s fastest-growing hotel brands with over 5,000 rooms across more than 100 properties in 90+ locations. Known for its environmentally sensitive operations, The Fern is among India’s most awarded hotel brands for sustainable hotel management. The Fern collection offers premium, full-service hotels and resorts in the 5-star and above category, while The Fern Residency provides upmarket accommodation in the 3- and 4-star segment. The brand focuses on luxury, elegance, and highly personalized service, combining contemporary facilities with minimal impact on the environment. Team members join a hospitality group that values pedigree, consistency, and responsible luxury.
Role Description The Executive Secretary role is a full-time, on-site position based in Mumbai. The Executive Secretary will provide high-level administrative support to senior leadership, including managing calendars, scheduling meetings, organizing travel, and maintaining confidential records. The role involves preparing correspondence, reports, and presentations, coordinating internal and external communications, and ensuring timely follow-up on action items. The Executive Secretary will interface with guests, partners, and other stakeholders in a professional manner, support office operations, and assist with company secretarial tasks as assigned. This position requires strong organizational skills, attention to detail, and the ability to handle multiple priorities in a fast-paced hospitality environment.
Qualifications
Candidates should possess strong clerical skills, including document management, filing, data entry, and record-keeping.
Candidates should possess excellent communication skills, including clear written and verbal communication and professional email and telephone etiquette.
Candidates should possess experience in company secretarial work or exposure to corporate documentation, meeting minutes, and compliance support.
Candidates should possess executive administrative assistance capabilities, including calendar management, travel coordination, meeting preparation, and stakeholder coordination.
Candidates should possess customer service skills, demonstrating professionalism, responsiveness, and a guest-centric approach.
Relevant qualifications such as a bachelor’s degree or diploma in Business Administration, Hospitality Management, or a related field are beneficial.
Proficiency in office productivity software (e.g., MS Office suite), strong time-management skills, and discretion in handling sensitive information are highly valued.
Prior experience in hospitality or in a similar executive support role is an advantage.

Work arrangement
No