Online Chat Support and Sales

Company Description
Revelca LLC is a growing digital company focused on delivering responsive, reliable, and high-quality customer experiences. Our team values clear communication, professionalism, initiative, and a strong commitment to customer satisfaction.
We operate in a fast-paced environment where team members are encouraged to develop their communication and sales skills, contribute ideas, improve internal processes, and grow alongside the company.
Role Description
We are seeking a motivated Online Chat Support & Sales Specialist with fluent English to join our team.
In this role, you will communicate with customers and subscribers through live chat, answer questions, build rapport, provide support, and identify opportunities to increase sales.
Daily responsibilities include responding to messages promptly, maintaining engaging and professional conversations, understanding customer needs, recommending and upselling digital content, handling objections, resolving basic concerns, and escalating more complex issues when necessary.
You will also be responsible for documenting important customer interactions, following established chat and sales procedures, managing multiple conversations simultaneously, and meeting performance targets related to response time, service quality, and sales.
This role is best suited for someone who communicates naturally, enjoys speaking with people, and is comfortable working in a performance-driven sales environment.
Qualifications
Fluent English with strong written communication skills.
Previous sales experience is preferred.
Previous customer service or online chat support experience is strongly preferred.
Strong ability to build rapport and maintain engaging conversations.
Comfortable recommending and upselling digital products or content.
Ability to understand customer needs and handle sales objections effectively.
Ability to manage multiple live chat conversations while maintaining accuracy.
Strong attention to detail and ability to follow established procedures.
Good time management and organizational skills.
Comfortable using web-based chat platforms, CRM systems, and basic office software.
Reliable, professional, punctual, and able to work in a fast-paced environment.
Willingness to learn and improve based on coaching and performance feedback.
Compensation
First Month / Trial Period: approximately $500 USD. Following successful completion of the trial period, compensation can increase to approximately $1,000–$3,000 USD per month based on individual sales performance, responsibilities, and results.
There is significant earning potential for strong performers who consistently meet or exceed sales targets.
Application
Please attach your CV/resume with your application so we can review your previous work experience, sales background, and customer service experience.

Work arrangement
No