Account Executive

Company Description SHREE RAMKRISHNA COOLTECH PVT. LTD. operates in the HVAC and Process cooling and heating related technology sector.
Role Description This is a full-time and/or part-time, Account Executive role based in Manpada, Thane. The Account Executive will manage accounting entries in Tally and/or Work Sheets and also manage client relationships, respond to inquiries, and ensure timely follow-up on leads and existing accounts. GST, TDS, Income Tax, PT, PF, ESIC knowledge. Responsibilities include preparing quotations, processing orders, coordinating with internal teams for delivery and service, and maintaining accurate records of client interactions. The role also involves tracking account performance, identifying opportunities for upselling or cross-selling, and supporting sales reporting and documentation. The Account Executive will collaborate closely with sales, operations, and finance teams to help meet revenue and customer satisfaction targets. Should also handle all HR related accounting work. Should be able to do audit related work.
Qualifications
Min. B-com, Tally proficiency, MS Office and advanced Excel
Strong client relationship management and customer service abilities, with a focus on responsiveness and professionalism.
Proficiency in basic sales processes, including lead follow-up, order processing, and account coordination.
Good communication skills in English and local languages, with the ability to present information clearly in writing and in person.
Comfort with using office productivity tools (such as spreadsheets, word processing, and email) and basic CRM or sales tracking systems.
Attention to detail, organizational skills, and the ability to manage multiple accounts and deadlines simultaneously.
Ability to work collaboratively with cross-functional teams and maintain a positive, solution-oriented approach.
Previous experience in sales, account management, or customer support, preferably in a technical or industrial domain, is an advantage.
Relevant educational background in business, commerce, marketing, or a related field is preferred.

Work arrangement
No