HR Manager

Company Description MAXXFIN Operational Consultancy is an operating system partner for growing quick service restaurant (QSR) and restaurant brands, helping them scale beyond dependence on any single individual. The company designs and implements operating, financial, and management systems that drive control, profitability, and sustainable growth. Services include SOP development, store team training, food cost and inventory management, P&L analysis, KPI dashboards, and performance frameworks. MAXXFIN also builds expansion, franchise, and investor-ready systems for brands such as Rail Rolls, Zechai, Kunafa Story, Leban Story, KEBQ, Happioca, and FryCartel. The consultancy is best suited to established QSR brands with multiple outlets that want to professionalize their operations for profitable growth.
Role Description The HR Manager role at MAXXFIN Operational Consultancy is a full-time, on-site position based in Nilambur. The HR Manager will oversee end-to-end human resources functions, including recruitment, onboarding, employee engagement, performance management, and HR policy implementation for both internal teams and client-facing projects. Responsibilities include designing and updating HR processes and SOPs, coordinating staffing plans for QSR and restaurant clients, and supporting training programs that align with operational and financial systems. The role involves managing payroll and basic HR analytics, ensuring compliance with labor regulations, and maintaining accurate HR documentation. The HR Manager will collaborate closely with consultants and leadership to align HR strategies with business goals and support scalable, system-driven growth.
Qualifications
Strong HR operations skills, including recruitment, onboarding, HR documentation, and employee lifecycle management.
Experience in performance management, including setting role expectations, designing appraisal processes, and supporting incentive frameworks.
Knowledge of HR policies, labor law basics, and compliance practices relevant to multi-outlet or retail/QSR environments.
Ability to support training and development initiatives, including SOP-based training, store team training, and soft skills development.
Competence in HR analytics and reporting, including attendance, turnover, basic payroll coordination, and HR dashboards.
Strong communication, conflict resolution, and stakeholder management skills, with the ability to work closely with consultants, founders, and client teams.
Bachelor’s degree in Human Resources, Business Administration, or a related field; professional HR certifications are an advantage.
Prior experience in HR roles within consulting, QSR, hospitality, or retail sectors is preferred.
Ability to work on-site in Nilambur and adapt to a fast-paced, systems-driven environment focused on scalable growth.

Work arrangement
No