Key Account Sales Specialist

Company Description Lohono Stays by Isprava creates contemporary luxury vacation experiences for discerning travelers across India and international destinations. The brand curates chic, high-end villas in locations such as Goa, Alibaug, Lonavala, Coonoor, Mussoorie, Phuket, Bali, Koh Samui, and Italy. Guests enjoy world-class design paired with unique local experiences, from discovering hidden gems to celebrating special occasions in style. Properties are located in carefully chosen settings, ranging from tranquil orchards to vibrant neighborhoods. Every stay is supported by a warm, attentive team that focuses on intuitive, personalized service to make each holiday seamless and memorable.
Role Description The Key Account Sales Specialist is a full-time, on-site role based in Mumbai. This position is responsible for managing and growing relationships with key accounts, including travel partners, corporate clients, and high-value customers. Daily activities include identifying new business opportunities, presenting Lohono Stays’ portfolio and services, negotiating commercial terms, and driving revenue through targeted sales initiatives. The role involves close coordination with operations, marketing, and customer experience teams to ensure smooth booking processes and high-quality service delivery. The specialist will also analyze account performance, prepare sales reports, and maintain accurate records in the CRM to support data-driven decision making.
Qualifications
Candidates should possess strong Account Management and Sales skills to develop, nurture, and grow key client relationships.
Candidates should possess excellent Communication and Customer Service skills to present offerings clearly and deliver a high-quality client experience.
Candidates should possess solid Analytical Skills to interpret sales data, track account performance, and identify growth opportunities.
Experience in hospitality, luxury travel, or real estate sales is highly beneficial.
Proven ability to meet or exceed sales targets and manage multiple accounts in a fast-paced environment.
Comfort with CRM tools, basic MS Office applications, and reporting dashboards.
Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent practical experience.
Strong professional ethics, collaborative mindset, and willingness to work on-site in Mumbai with occasional travel to properties or client locations.

Work arrangement
No