Inside Sales Manager

Position : Sales Manager
Experience : 3 – 8 Years (Into TestPrep Vertical)
Location : Noida
About us PrepLadder is India’s leading and most advanced online learning platform for Medical PG entrance exams such as NEET PG, FMGE, NEET SS, and Residency. Founded in 2015 by Dr.Deepanshu Goyal, Vitul Goyal, and Sahil Goyal, PrepLadder was built to empower Medical PG aspirants in cracking competitive exams. In 2020, the platform was acquired by Unacademy and now serves millions of users across the country. We encourage you to explore our website and learn more about PrepLadder before your interview: https://prepladder.com/
Role Overview We are looking for a dynamic and result-driven Sales Manager – Telesales to lead and scale our inside sales team at PrepLadder. The ideal candidate will be responsible for driving revenue, managing team performance, and implementing effective telesales strategies within the test prep (medical education) domain.
Responsibilities and Duties:
· Collaborate with senior management to define and execute overall telesales strategies
· Lead, manage, and mentor the telesales team to achieve business objectives
· Train and onboard junior telesales executives to improve productivity and conversions
· Develop and optimize sales scripts, pitch frameworks, and objection-handling guides
· Implement sales strategies across different product categories and courses
· Monitor daily, weekly, and monthly team performance metrics
· Set clear sales targets and ensure consistent achievement by the team
· Drive a high-performance, target-oriented sales culture
· Build and maintain strong, long-term customer relationships
· Handle escalated customer concerns and ensure timely resolution
· Analyze sales data and generate actionable insights
· Prepare and present regular sales reports to leadership
Required Skills & Qualifications
· Bachelor’s degree in Business, Marketing, or related field (MBA preferred)
· 3–7 years of experience in inside sales/telesales in EdTech or test prep
· Proven experience in managing high-performing sales teams
· Strong leadership, coaching, and team management skills
· Excellent communication, negotiation, and closing abilities
· Hands-on experience with CRM tools (e.g., Lead Squared, Salesforce) · Data-driven mindset with strong analytical skills

Work arrangement
No