Vice President of Quality Improvement

🔍 Vice President of Quality Improvement
🚀 Key Responsibilities
Develop and execute enterprise-wide quality improvement strategies aligned with business objectives and operational standards.
Lead continuous improvement initiatives to enhance product, service, process, and operational quality.
Establish quality KPIs, performance standards, dashboards, and reporting frameworks to measure improvement outcomes.
Analyze quality data, customer feedback, operational metrics, incidents, and performance trends to identify systemic improvement opportunities.
Lead root cause analysis, corrective and preventive actions (CAPA), process reviews, and quality improvement programs.
Partner with Operations, Product, Engineering, Supply Chain, Customer Experience, Compliance, and other functions to resolve quality issues and improve processes.
Develop and standardize quality management processes, policies, procedures, and operational controls across business units.
Identify process inefficiencies, operational risks, recurring quality issues, and opportunities for cost reduction and performance improvement.
Lead quality audits, assessments, benchmarking, and continuous improvement reviews.
Introduce appropriate methodologies such as Lean, Six Sigma, Kaizen, Total Quality Management (TQM), and data-driven process improvement.
Leverage analytics, automation, AI, and digital quality-management tools to improve monitoring, reporting, and operational performance.
Establish governance and accountability for quality initiatives and ensure successful implementation across the organization.
Present quality performance, improvement priorities, risks, and strategic recommendations to the CEO and executive leadership team.
Build, mentor, and lead high-performing quality and continuous improvement teams.
🎓 Experience Requirements
12+ years of progressive experience in quality management, quality improvement, operational excellence, process improvement, or a related field.
5+ years of experience in senior management or executive leadership roles, such as VP of Quality, VP of Quality Improvement, Quality Director, Operational Excellence Director, or similar.
Proven experience leading enterprise-wide quality improvement and continuous improvement programs.
Strong knowledge of quality management systems, process optimization, root cause analysis, CAPA, audits, and performance management.
Demonstrated ability to use data, KPIs, and business analytics to identify quality gaps and deliver measurable operational improvements.
Experience leading cross-functional teams and influencing senior executives and business-unit leaders.
Strong understanding of Lean, Six Sigma, TQM, Kaizen, or comparable improvement methodologies.
Experience managing large-scale transformation, process standardization, or operational improvement initiatives.
Bachelor’s degree in Business, Operations, Engineering, Quality Management, or a related discipline required; advanced degree or professional certification such as Six Sigma Black Belt, CQE, or CQA preferred.
Strong executive communication, analytical, strategic planning, and change-management skills.

Work arrangement
No