Telecaller

Company Description Devbhuj Realtors Pvt Ltd is a real estate firm based in Noida, focusing on residential and commercial property solutions. The company is committed to providing transparent, customer-centric services to buyers, sellers, and investors. Team members work in a collaborative environment that values professionalism, integrity, and long-term client relationships. Applicants can expect exposure to a dynamic real estate market and opportunities to build strong communication and negotiation skills.
Role Description This is a full-time, on-site Telecaller role located in Noida. The Telecaller will handle outbound and inbound calls to prospective and existing clients, introduce company projects and services, and generate interest in available properties. Daily tasks include maintaining call logs, updating lead information in internal systems, and scheduling site visits or follow-up meetings for the sales team. The role also involves answering basic queries about properties, coordinating with sales and marketing colleagues, and ensuring a professional and courteous communication experience for every caller. Telecallers are expected to meet calling and conversion targets while adhering to company procedures and ethical standards.
Qualifications
Candidates should possess strong verbal communication skills, clear telephone etiquette, and active listening abilities.
Candidates should possess basic sales and persuasion skills, including the ability to generate leads, handle objections, and support deal closure.
Candidates should possess customer service skills, such as maintaining a positive attitude, managing queries, and providing accurate information.
Candidates should possess data entry and organizational skills to update CRM or lead management tools, track follow-ups, and maintain accurate records.
Candidates should possess familiarity with real estate or willingness to learn property-related concepts, local market trends, and legal basics.
Ability to work on-site in Noida, meet daily call targets, and collaborate effectively with sales and marketing teams.
Comfort using phones, computers, and common office software; prior telecalling or call center experience in any industry is an advantage.
Minimum high school diploma; a graduate degree in any discipline and proficiency in Hindi and English (or local languages) is preferred.

Work arrangement
No