Sales Attendant

Company Description Hotel Sadhana Executive is a hospitality-focused property serving guests in and around Dapoli. The hotel aims to provide comfortable accommodation, attentive service, and a welcoming environment for business and leisure travelers. Team members are encouraged to deliver courteous, efficient service that enhances the guest experience. Hotel Sadhana Executive values reliability, professionalism, and a commitment to guest satisfaction. The hotel offers opportunities to learn and grow within the hospitality and customer service sector.
Role Description The Sales Attendant is a full-time, on-site role based in Dapoli. This role focuses on assisting guests with room bookings, service inquiries, and product or service information within the hotel premises. Day-to-day tasks include greeting and engaging with guests, explaining available rooms, packages, and amenities, and helping guests select suitable options based on their needs. The Sales Attendant maintains accurate records of bookings and sales, processes payments, and coordinates with reception and other departments to ensure smooth service delivery. The role also involves keeping the sales area organized, responding to guest questions promptly, and sharing feedback or trends with management to support sales initiatives.
Qualifications
Strong customer service and guest relations skills, with the ability to communicate clearly and professionally.
Basic sales and upselling abilities, including explaining features, benefits, and pricing in a friendly, persuasive manner.
Comfort with handling cash and digital payment methods, and maintaining accurate records of transactions.
Organizational and time-management skills to manage multiple guest requests and tasks efficiently.
Basic computer literacy, including use of booking systems or hotel management software (training can be provided).
Ability to work on-site in Dapoli, with flexibility for shifts, weekends, and holidays as required.
Prior experience in hospitality, retail, or customer-facing roles is an advantage but not mandatory.
Minimum educational qualification typically at secondary or higher secondary level; additional hospitality or sales training is a plus.

Work arrangement
No