Spanish Bilingual Senior Debt Collection Specialist

Job Overview
Our client is seeking a highly experienced and results-driven Senior Bilingual Debt Collection Specialist to join their team. In this role, you will leverage your expert negotiation skills and fluency in English and Spanish to manage high-volume accounts and maximize debt recovery within a professional remote environment.
Schedule: Monday - Friday, 9:00 AM - 6:00 PM CST, with 1 hour unpaid break (40 work hours per week)
Responsibilities
Handle High-Volume Accounts: Manage a large portfolio of debt collection accounts, ensuring all collection activities are handled efficiently and on time.
Negotiate & Resolve: Use your strong negotiation skills to reach mutually beneficial payment arrangements, resolve disputes, and recover outstanding debts.
Communicate with Confidence: Use your bilingual fluency to communicate with clients and debtors clearly and persuasively in both English and Spanish, both verbally and in writing.
Maintain Professionalism: Represent the firm with the highest level of professionalism and integrity, adhering to all industry regulations and ethical standards.
Document Everything: Accurately record all communication and account activity in the system.
Requirements
Proven experience in debt collection, preferably from a legal firm, accounting office, or other professional services setting.
Fully fluent in both English and Spanish, with excellent verbal and written communication skills.
Comfortable working with video camera turned on throughout the entire shift to maintain a collaborative and professional remote work environment.
Expert negotiator with a track record of successful negotiations and the ability to handle difficult conversations with tact and professionalism.
Results-oriented with a strong ability to manage a demanding workload and meet collection targets.
Independent Contractor Perks
Health Insurance Coverage for eligible locations
Permanent work from home
Immediate hiring
Note
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
One application, multiple possibilities:
When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Work arrangement
No