IT Support Officer

Role Description The Operations Coordinator at BS Global Impact will support day-to-day operational activities to ensure smooth and efficient business processes. This part-time, remote role involves coordinating schedules, managing documentation, tracking project timelines, and assisting with internal and external communications. The Operations Coordinator will respond to customer inquiries, follow up on outstanding tasks, and help maintain accurate records and databases. The role also includes monitoring workflows, identifying process improvements, preparing operational reports, and collaborating with team members across functions. This position requires consistent, organized follow-through and a proactive approach to supporting organizational goals.
Qualifications
Candidates should possess strong Analytical Skills, including the ability to interpret data, identify trends, and propose process improvements.
Candidates should possess clear and professional Communication skills, with the ability to interact effectively with internal teams and external stakeholders in writing and verbally.
Candidates should possess Operations Management capabilities, such as coordinating workflows, tracking tasks, and supporting process optimization.
Candidates should possess Customer Service skills, including responsiveness, empathy, and a focus on creating positive experiences for clients and partners.
Candidates should possess Administrative Assistance skills, such as managing calendars, organizing files, preparing reports, and handling routine correspondence.
Candidates should be proficient with common digital tools (e.g., office productivity software, online collaboration platforms) and comfortable working in a remote environment.
Candidates should demonstrate strong organizational skills, attention to detail, reliability, and the ability to manage multiple priorities in a part-time schedule.
Relevant experience in operations, administration, or coordination roles is preferred; post-secondary education in business, management, or a related field is an advantage but not required.

Work arrangement
No