Assistant Manager

Company Description Prism Hospitality Services Private Limited is a growing hospitality organization committed to delivering high-quality guest experiences and professional service standards. The company focuses on efficient operations, customer satisfaction, and continuous improvement across its properties. Team members are encouraged to contribute ideas, take ownership of their work, and collaborate to enhance service delivery. Prism Hospitality offers opportunities for professional development and exposure to diverse hospitality operations, making it a suitable environment for individuals seeking a long-term career in the industry.
Role Description The Assistant Manager is a full-time, on-site role based in Vishakhapatnam, responsible for supporting day-to-day operations and ensuring smooth functioning of hospitality services. This position involves supervising staff, coordinating schedules, overseeing guest service quality, and monitoring adherence to company policies and standards. The Assistant Manager will handle routine administrative tasks, assist in budgeting and reporting, and track performance metrics to improve operational efficiency. The role also includes resolving guest concerns, coordinating with vendors and internal departments, and supporting training and development of team members. The Assistant Manager is expected to maintain a professional work environment and contribute to continuous improvement initiatives.
Qualifications
Ability to oversee daily operations, coordinate staff activities, and manage shift schedules effectively.
Strong customer service and relationship management skills, with the ability to handle guest feedback and concerns professionally.
Competence in basic administrative tasks, including documentation, reporting, and use of standard office and hospitality software.
Experience in supervising teams, providing guidance, and supporting performance management and training.
Sound understanding of hospitality service standards, safety protocols, and quality control practices.
Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
Strong problem-solving, organizational, and time-management skills, with attention to detail.
Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
Prior experience in a hospitality or service-oriented environment in a supervisory or coordinator role is an advantage.
Willingness to work flexible hours, including weekends and holidays, as required by operational needs.

Work arrangement
No