Key Account Manager

Key Account Manager – Corporate & Education Sales
Company: Techigent Technologies Pvt. Ltd.
Location: Kolkata / East India
Department: Enterprise Sales
Experience: 3–10 years
Employment Type: Full-time
About Techigent Technologies
Techigent Technologies Pvt. Ltd. is a leading IT solutions and system integration company providing end-to-end technology solutions to enterprises, educational institutions, government organizations, and SMBs.
Our portfolio spans Enterprise Computing, Laptops & Desktops, Workstations, Servers, Networking, Cybersecurity, Cloud, Managed Services, IT Infrastructure and Digital Solutions, with partnerships across leading global technology OEMs.
Role Overview
We are looking for a dynamic and result-oriented Key Account Manager – Corporate & Education Sales to develop and manage strategic customer relationships across the corporate and education segments.
The candidate will be responsible for identifying new business opportunities, developing key accounts, driving solution-led sales, managing the complete sales cycle, and achieving revenue and profitability targets.
Key Responsibilities
Develop and manage strategic corporate and education accounts across the assigned territory.
Identify, prospect and acquire new enterprise customers through direct engagement, referrals, networking and market development.
Build strong relationships with CXOs, IT Heads, CIOs, CTOs, Procurement Heads, Finance teams, Administrators and decision-makers.
Understand customer requirements and map them to appropriate IT products and solutions.
Drive sales of:
Laptops, desktops and commercial PCs
Workstations and servers
Networking and infrastructure solutions
Cybersecurity solutions
Cloud and managed services
IT peripherals and accessories
Annual maintenance and support services
Generate and maintain a healthy sales pipeline and consistently achieve monthly, quarterly and annual targets.
Manage the complete sales cycle from lead generation → requirement gathering → solution positioning → quotation → negotiation → closure → order execution → collections.
Coordinate with presales, OEMs, distributors, service teams and internal operations to deliver customer solutions.
Prepare proposals, commercial quotations, presentations and solution briefs.
Conduct regular account reviews and identify cross-sell and up-sell opportunities within existing accounts.
Develop long-term account plans for high-value customers.
Track competitor activity, market trends, pricing and customer requirements.
Participate in customer meetings, product demonstrations, technology events and institutional presentations.
Maintain accurate CRM records, sales forecasts, opportunity pipelines and account information.
Ensure timely follow-up on receivables and support healthy customer relationships.
Education Segment Responsibilities
Develop relationships with schools, colleges, universities, educational groups and training institutions.
Identify institutional requirements for computing, networking, cybersecurity, digital classrooms, servers and IT infrastructure.
Work with IT administrators, management committees, procurement teams and decision-makers to develop solution proposals.
Track institutional procurement cycles, tenders, projects and annual technology budgets.
Build long-term relationships with educational institutions and identify recurring business opportunities.
Required Skills & Competencies
Strong B2B / B2E / institutional sales experience.
Excellent prospecting and new-account acquisition skills.
Strong relationship-building and communication abilities.
Ability to engage with CXO and senior management stakeholders.
Consultative and solution-oriented sales approach.
Good understanding of IT hardware and enterprise technology solutions.
Strong negotiation, presentation and commercial skills.
Ability to manage multiple opportunities and sales cycles simultaneously.
Strong follow-up, pipeline management and forecasting discipline.
Self-driven, target-oriented and comfortable working independently.
Preferred Experience
Candidates with experience selling IT products, enterprise solutions, system integration, networking, cybersecurity, cloud, managed services or infrastructure solutions will be preferred.
Experience handling corporate accounts, educational institutions or large institutional customers will be an added advantage.
Qualification
Graduate in any discipline.
MBA/PGDM in Sales & Marketing or a related field will be an advantage.
3–7 years of relevant B2B / corporate / institutional sales experience.
What You Can Expect
Opportunity to work with leading technology OEMs and enterprise solutions.
Exposure to corporate, education and enterprise technology environments.
Opportunity to manage strategic accounts and build long-term customer relationships.
Performance-driven growth opportunities.
Exposure to multiple technology domains including IT infrastructure, networking and cybersecurity.
Key Performance Indicators
Revenue and gross margin achievement
New account acquisition
Key-account growth
Sales pipeline generation
Conversion and closure rate
Cross-sell / up-sell revenue
Customer retention and relationship development
Collection performance

Work arrangement
No