Customer Engagement Applications Engineer

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Responsibilities:
1.Develop and implement product applications for existing KLA products to provide maximum value to the customer.
2.Troubleshoot the most complex problems and determine remedial actions required to resolve problems.
3.Respond to customer requests and provide the high quality support with effective communication
4.Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module.
5.Analyze data on gap analysis and fab profile, and assist in identifying key sales opportunities with relative parties.
6.Communicate the technical requirements with divisions to identify the solutions.
Requirements:
1.MS / BS with 1-3 years’ experience of IC/mask manufacturing or equivalent combination of education and experience in engineering applications.
2.Possessing >2 years of KT relative tool set knowledge/experience is preferred.
3.Ability to set priorities and delegate tasks during critical situations where multiple issues must be handled simultaneously.
4.Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management.
5.Strong presentation, technical writing & communication skills.
6.Proficient in the English language.
7.Knowledge in defect detection, metrology, and yield management is a plus
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.