Delivery Lead Manager

Responsibilities:
Own full accountability for end-to-end Supply Planning and Operations delivery, ensuring consistent achievement of SLAs and KPIs across service performance, inventory health, cost efficiency, working capital, and operational risk.
Lead and govern large, multi-layered planning and operations teams, embedding strong leadership depth, succession readiness, and a high-performance, accountability-driven culture.
Act as the senior escalation and solution-providing authority for complex supply risks, constraints, and planning exceptions, driving timely, data-led decisions to protect service continuity and business outcomes.
Provide strategic and tactical leadership across Master Production and Capacity Planning, Distribution and Inventory Planning, Sourcing and Materials Planning, and Master Data Management to ensure integrated, enterprise-wide planning excellence.
Define, govern, and approve planning policies, segmentation strategies, parameter frameworks, and system controls to ensure robust, compliant, and audit-ready decision inputs.
Lead executive-level client and internal governance forums, influencing senior stakeholders on operational trade-offs, risk mitigation, and strategic supply chain decisions.
Translate client business objectives into actionable operational strategies, planning priorities, and measurable execution targets across short, mid, and long-term horizons.
Champion digital enablement through advanced planning platforms, analytics, automation, and workflow orchestration to improve visibility, agility, decision quality, and planner productivity.
Own and execute the tower-level continuous improvement and transformation roadmap, ensuring disciplined change management, measurable benefit realization, and sustained adoption.
Ensure strict adherence to standard operating procedures, planning governance standards, documentation accuracy, version control, and master data compliance across the delivery landscape.
Deliver executive-ready, data-driven insights, performance narratives, and risk recommendations to support informed and timely leadership decision-making.
Establish resilient operating models with structured support mechanisms, defined backup coverage, and knowledge continuity to safeguard delivery stability.
Lead workforce planning, recruitment, and talent development through rigorous performance management, targeted capability building, coaching, and future-skills alignment.
Requirements:
FMCG, Regulatory, Electronics, Manufacturing, or similar large-scale supply chain environments.
APS tools (Kinaxis/o9/OMP/ IBP/APO, etc. ), SAP ECC, Power BI, and Advanced Excel.
Maintain operational readiness in a global delivery environment, with flexibility to support rotational shift requirements based on client and business needs.
Master of Business Administration.

Experience
10-14 yrs