Client Services Project Manager

Client Services Project Manager
We're a global travel design company crafting intelligent, highly personalized journeys. We design meaningful travel experiences with structure, precision, and care. Our team works remotely across countries and time zones, united by a commitment to excellence and elegant execution.
The Role
We're hiring a Project Manager – to manage travel projects from planning to completion. This is not a call center or ticketing role. It requires project leadership, coordination, and professional client handling.
Responsibilities
🔹 Manage the end-to-end planning and execution of client journeys as structured projects
🔹 Oversee proposal assembly and journey documentation with high attention to detail
🔹 Own timelines, project plans, and deliverables
🔹 Own client and international supplier communication, maintaining strong, timely, professional correspondence
🔹 Coordinate logistics, hotels, and experiences across destinations
🔹 Monitor journey progress and proactively prevent issues before they arise
🔹 Ensure financial accuracy by tracking budgets, supplier costs, and margins
🔹 Work with tools like Airtable and Asana
🔹 Maintain high execution standards
Requirements
✔️ Strong project management and coordination skills
✔️ Comfort managing multiple moving parts with precision
✔️ High level of organization and attention to detail
✔️ Client communication experience
✔️ Ability to solve problems independently and think ahead
✔️ Calm, reliable, and proactive
✔️ Strong organizational habits and documentation discipline
Work Setup
🌍 Remote
🌍 Full-time, long-term
🌍 Work with a global team across time zones
Qualifications
📌 8+ years of professional experience in project management, operations, client services, hospitality management, or related fields
📌 Proven experience delivering work in a deadline-driven environment
📌 Ability to work remotely with global teams
📌 Experience in luxury travel or premium services is a plus but not required
Compensation
💰 USD 850 – 1,600 per month negotiable
💰 Performance-based salary growth
💰 Professional development opportunities
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Work arrangement
No