Service Engineer-Weihai

Your role
Mission
The mission of the position to provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
Job Description
Provide installation and commissioning service for customers
To provide installation and commissioning to customers when compressor equipment is delivered.
To provide equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
Perform the day-to-day service operations and activities for compressor equipments.
To contact with customers to identify difficult problems and provide total solutions.
To initiate technical advice to customers to minimize equipment downtime.
To instruct and guide new engineers in the course of their work to ensure they abide by the correct working methods, procedures and technical specifications/instructions.
To reduce maintenance costs and to improve equipment performance & efficiency.
To provide reports to Service Supervisors in terms of summarizing technical issues, customer concerns and potential requirements for aftermarket products.
Co-ordination with sales, and technical team
To coordinate with sales team to provide efficient after sales service to customers.
To keep relationship with technical team to give feedback about product’s quality issues on site, and technical skill / method to resolve the complicated problem
Has the responsibility to contribute to the sustainable operations for parts and service and also to have a good structure in the areas of quality, safety and environment issues.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Experience requirements
More than 3 years experience in compressor equipments service or related equipments.
Educational Requirements
College graduated or above, majored in mechanical engineering or equivalent..
Other Requirements
Willing to travel
Knowledge
Basic English in speaking and reading.
Must be proficient in Microsoft Office, including Word , Excel and PowerPoint.
Personality Requirements
Excellent communication skills, team spirit and customer orientated concept.
In return, we offer
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being
Job location
Weihai
Contact information
Talent Acquisition Team: Feng Qing Zhou
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Work arrangement
No