Admin Associate

Description
As our Admin Associate, you will be supporting our sales team in handling clients from initial inquiries to onboarding and payment tracking. This role is perfect for a highly organised, commercially minded professional who loves keeping processes moving and ensuring a flawless experience for our clients.
This is a full-time, fully remote role, working with clients across Asia, Middle East, Africa and Europe.
Responsibilities
Coordinate client appointments directly onto our sales team calendars.
Manage vendor onboarding and invoicing documentations for all client bookings.
Monitor payment timelines and ensure timely payments for all client bookings.
Maintain accurate prospect and client records within all relevant systems.
Qualifications
Minimum 2 years of work experience in administrative/assistant roles for B2B media companies, marketing or advertising agencies.
Fluency in both written and spoken English is required for this role.
Proficiency in Mandarin (spoken and written) is highly preferred.
Exceptional communication skills, where you love being on the phone and writing emails. You know how to be highly persistent without being rude.
Strong organisational skills, of which you can jump from a sales follow up to a billing follow up without losing track of details.
Great desire to learn, and have strong interest in the fintech industry and digital marketing
Proactive, self-driven, result-oriented mindset with a passion for sales and marketing.
Familiarity with Customer Relationship Management (CRM) tool like HubSpot or similar.
Proficiency with word and spreadsheet software.
Must be based in Malaysia or fully aligned with the GMT+8 timezone.
Job Benefits
Work with global fintech brands across Asia, Middle East, Africa and Europe
Gain exposure to the rapidly growing fintech industry
Join a lean, international team with remote working flexibility
Competitive base salary plus performance based bonus
Opportunity to grow your career in content partnerships and digital media sales
Contacts
For interested applicants, please send in your CV via this link: https://bit.ly/FNNAdminAssociate

Work arrangement
No