Learning and Development Manager

Company Description Eye-Q Vision Pvt Ltd operates one of India’s leading chains of super-speciality eye hospitals, bringing advanced clinical standards and modern technology to communities beyond major metropolitan areas. Since 2007, the organization has served over 10 million patients through 30+ centers across North and West India, with a growing international presence in Africa. Its multidisciplinary team of ophthalmologists, surgeons, super-specialists, and skilled clinical and operations professionals provides comprehensive care across multiple eye-care specialties. Guided by values of excellence, ethics, empathy, and continuous learning, Eye-Q offers a culture that supports innovation and professional growth. The organization’s mission is to make world-class eye care accessible while empowering people to see better, live brighter, and build meaningful careers in a purpose-driven environment.
Role Description The Learning and Development Manager is a full-time, on-site role based in Surat. This role is responsible for designing, implementing, and managing learning initiatives that strengthen clinical, operational, and leadership capabilities across the organization. Day-to-day activities include conducting training needs assessments, creating structured learning roadmaps, developing and updating training content, and coordinating onboarding and continuous development programs for diverse employee groups. The Learning and Development Manager will manage learning management systems, track training effectiveness through metrics and feedback, and collaborate with department heads to align learning strategies with organizational goals. The role also involves facilitating workshops, coaching managers on people development practices, and fostering a culture of continuous learning and performance improvement.
Qualifications
Demonstrated expertise in Training & Development, including designing and delivering learning programs for varied employee groups.
Experience in Learning Management and Training operations, including managing learning management systems and tracking training outcomes.
Strong skills in Instructional Design, with the ability to create engaging, structured, and outcome-focused learning content.
Background in Leadership Development, including coaching, workshops, and programs that build managerial and supervisory capabilities.
Relevant bachelor’s or master’s degree in Human Resources, Education, Organizational Development, Psychology, or a related field.
Excellent communication, presentation, and facilitation skills, with the ability to work effectively with clinical and non-clinical teams.
Proven ability to analyze data, use feedback to improve programs, and manage multiple projects and stakeholders simultaneously.
Prior experience in healthcare, hospitals, or multi-location service organizations is advantageous.

Work arrangement
No