IT Workplace Engineer

Job Description & Summary
The IT Workplace Engineer manages PwC endpoints in line with global endpoint management policies. This role is responsible for endpoint-related services and support for all IT end-users across multiple platforms, ensuring a reliable, compliant, and efficient endpoint environment.
Job Duties:
Operate, maintain, and improve the IT endpoint fleet
Provide second-level support to end-users
Train first-level support teams and create knowledge base articles
Develop solutions that optimize endpoint management and support compliance
Perform hygiene tasks to maintain a lean and well-managed endpoint environment
Skills:
Experience managing MDM solutions
Knowledge of Microsoft 365 Fundamentals (MS-900) and Microsoft Entra Directory / Azure Active Directory
Familiarity with Active Directory and Group Policy Objects
Proficiency in PowerShell
Team- and customer-oriented mindset, with the ability to work independently
Familiarity with ITIL change management best practices is an advantage
Qualifications:
Education:
A relevant degree, such as a Bachelor’s or Master’s degree in Computer Science or Information Technology, is an advantage
Experience:
Two years of experience in a related endpoint management role within a corporate environment
Language:
Fluent written and spoken English
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