Live opening · Posted 7 days ago
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About the role
Description supplied by the original job listing.
🛠️ Required Skills
Windows 10 / Windows 11 Support
Active Directory – Password Reset & User Account Management
Microsoft Office / Office 365 & Outlook Configuration and Troubleshooting
Desktop & Laptop Hardware Troubleshooting
Printer, Scanner & Peripheral Support
LAN, Wi-Fi & VPN Troubleshooting
Basic Networking – IP, DNS & DHCP
ITSM Tools – ServiceNow / ManageEngine ServiceDesk Plus
💼 Job Responsibilities
Provide L1 support for desktops, laptops, printers, and end-user issues.
Install and configure Windows OS, Office 365, and business applications.
Troubleshoot hardware, software, and network connectivity issues.
Handle incident tickets and ensure SLA compliance.
Provide remote and onsite IT support to end users.
Work arrangement
No
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