Client Servicing Executive

Company Description Taggify is a digital amplification company that operates at the center of online culture, reaching billions of users across Instagram, Facebook, and YouTube. Originating from viral meme culture, the company has grown into a full-scale partner for brands and agencies across India, specializing in influencer marketing, meme marketing, new-age PR, and platform monetization. Taggify helps brands and content owners amplify their narratives through creator-led campaigns, culturally relevant content, and data-backed distribution strategies. With a strong focus on earning attention rather than buying it, every campaign is optimized to make content travel further and perform better. The team is driven by digital-first thinking and a deep understanding of how audiences engage with content in real time.
Role Description The Client Servicing Executive is a full-time, on-site role based in Panipat, responsible for managing day-to-day interactions with clients and ensuring smooth execution of digital campaigns. This role involves understanding client objectives, coordinating with internal teams to develop and deliver campaigns, preparing and presenting performance reports, and addressing client queries in a timely and professional manner. The executive will maintain ongoing client relationships, oversee project timelines, track deliverables, and support the optimization of campaigns based on feedback and performance data. The position requires proactive communication, careful documentation of client requirements, and consistent follow-up to ensure high levels of satisfaction and retention.
Qualifications
Strong Client Services and Client Relations skills to manage expectations, build trust, and maintain long-term partnerships.
Customer Service experience with a focus on responsiveness, empathy, and problem-solving in a fast-paced digital environment.
Account Management capabilities, including coordination of projects, tracking campaign progress, and ensuring timely delivery.
Ability to create and deliver clear, engaging Presentations for campaign pitches, performance reviews, and internal updates.
Excellent verbal and written communication skills and comfort interacting with clients at different seniority levels.
Basic understanding of digital marketing, influencer campaigns, and social media platforms is highly beneficial.
Strong organizational skills, attention to detail, and the ability to manage multiple accounts simultaneously.
Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

Work arrangement
No