IT Software Engineer 2

For our client, we are seeking a IT Software Engineer 2 to join the team of a leader in the Telecommunications space.
This role is focused on building and supporting software solutions that improve customer experience orchestration within a large-scale telecommunications environment. The engineer will own assigned systems through the full development lifecycle, from design and implementation to deployment and ongoing support. Success in this role will come from strong technical judgment, cross-functional collaboration, and the ability to deliver reliable features with minimal oversight.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $111,122 – $201,653 annually
Responsibilities
Make informed technical decisions based on historical data and experience
Take ownership of the development lifecycle for assigned systems and components
Lead feature development with minimal oversight
Collaborate with cross-functional teams on technical solutions
Participate in code reviews to maintain software quality standards
Maintain technical documentation for knowledge sharing
Troubleshoot and resolve moderately complex technical issues
Provide mentorship and guidance to junior engineers
Support team initiatives while leading smaller projects
Communicate progress and risks to team leads
Qualifications
3-5 years of professional software engineering experience
At least 2 years of experience with high-scale CCaaS or CX enterprise software
Hands-on experience with AWS Services and CI/CD for cloud applications
Proficient in designing reliable workflows in Salesforce and other CRMs
Advanced programming skills in multiple languages and frameworks
Solid understanding of system design and architecture
Proven experience from design to implementation and deployment of features
Benefits
Remote position available anywhere in the U.S. (excluding Alaska)
Market-competitive compensation structure
Attractive total compensation package including bonuses and benefits
Career growth opportunities towards more senior technical roles
Opportunity to work with cutting-edge technology in customer experience orchestration
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

Work arrangement
No