Retail Associate (Reg. Part-Time)

The Opportunity: The Sales Department Clerk (Retail Associate) is located at the American Girl Retail Store and reports directly to the Sales Manager. We are looking for a dynamic individual who has the interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer-oriented environment.
What Your Impact Will Be:
Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
Share information on store events, promotions, and activities with customers.
Promptly and accurately process all point-of-sale transactions.
Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
Communicate merchandise and service needs to management on timely basis.
Provide assistance to accomplish team and company goals.
What We’re Looking For:
Sales experience in the specialty retail or service industry preferred.
Must possess basic computer skills; some experience using a POS System, preferable.
Must be willing to work a flexible retail schedule, including days, nights, and weekends.
Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Employment type
Part-time

Work arrangement
No