Advanced Engineering Support Technician

We're looking for an Advanced Engineering Support Technician to join our technical team in South Seberang Perai District, Malaysia. In this role, you will provide comprehensive technical support to our engineering department, ensuring optimal performance of systems and equipment while maintaining the highest standards of quality and efficiency. The ideal candidate will be detail-oriented, analytical, and organized, with the ability to troubleshoot complex technical issues and collaborate effectively with senior engineering staff.
Provide advanced technical support and troubleshooting for engineering systems and equipment
Diagnose and analyze complex technical problems using systematic approaches and diagnostic tools
Perform equipment testing, maintenance, and calibration to ensure optimal functionality
Maintain detailed and organized documentation of all technical issues, resolutions, and system performance
Collaborate with senior engineers and project teams to support implementation and optimization of engineering solutions
Customize and configure technical systems according to project specifications and requirements
Ensure compliance with industry standards, safety protocols, and organizational procedures
Respond promptly to technical inquiries and provide clear, technical guidance to team members
Assist in the development and refinement of technical support processes and procedures
Conduct routine inspections and preventive maintenance to minimize system downtime
Qualifications
Required:
Minimum Diploma in Mechanical, Electrical, Electronics, Mechatronics (or equivalent)
Proven experience in advanced technical support or engineering support roles
Knowledge of engineering systems, equipment operation, and maintenance procedures
Excellent organizational skills with the ability to maintain accurate technical documentation
Strong communication skills with the ability to explain technical concepts clearly
Familiarity with industry standards and compliance requirements
Ability to work independently and collaboratively within a team environment
Preferred:
Experience supporting engineering projects or product development initiatives
Knowledge of quality assurance and testing methodologies
Experience with technical software, programming, or specialized engineering tools
Familiarity in computing and computer system
Skills:
Strong analytical and problem-solving skill set with the ability to diagnose complex technical issues
Proficiency in troubleshooting methodologies and diagnostic tools
Proficiency in equipment bring up including mechanical, electrical and software configurations.

Employment type
Full-time

Work arrangement
No