Digital Product Expert

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Job Summary:
The Digital Product Expert is an execution-focused role responsible for supporting the end-to-end lifecycle and operational success of Roche Diagnostics China's "Connected Lab" digital portfolio. This role requires a detail-oriented professional who will assist in executing the roadmap for connected laboratory solutions, ensuring alignment with Roche's broader digital ecosystem and the specific needs of the Chinese market.
In this capacity, you will work within a culture of agility, customer-centricity, and outcome-based delivery. This role serves as a critical bridge, facilitating seamless synergy between technical engineering, commercial go-to-market strategies, and customer experience. You will help ensure that our digital value stream maximizes laboratory efficiency, data connectivity, and diagnostic value, while supporting the adoption and sustained growth of the Connected Lab product suite.
You will:
Value Stream Execution: Assist in the execution of a cohesive digital strategy for the Connected Lab value stream, supporting the transition of products from concept to launch while ensuring seamless integration with laboratory hardware and middleware.
Agile Delivery & Backlog Management: Actively participate in product discovery, assist in backlog prioritization, write detailed Product Requirements Documents (PRDs) and user stories, and support sprint planning and reviews.
Lifecycle Management Support: Support the complete product lifecycle (PLM) for the portfolio by gathering metrics and user feedback to help leadership make data-driven decisions on investment, iteration, and sunsetting.
Cross-Functional Collaboration: Act as a daily operational interface between local R&D, Global teams, Commercial, and Customer Support to remove bottlenecks and ensure timely delivery of value to customers.
Market Success & Customer Insights: Support the team in understanding the China diagnostics landscape to drive product-market fit. Assist in ensuring solutions address local regulatory requirements, workflow challenges, and digital trends through user research and workflow analysis.
You are:
Master or bachelor's degree in IT, Finance, Business or Biomedical Sciences
Deep curiosity about the healthcare ecosystem with a fluency in common business models and knowledge of the competitive landscape for digital health and diagnostics
Exceptional problem-solving and analytical stills, ability to work alone as product business owner to drive the projects forward.
Leadership skills, including strategic thinking, creativity, integrity, trust, accountability, credibility, judgment, persuasion/influence, fairness and high ethical standards.
Ability to positively approach new challenges and opportunities, using creative thought processes to uniquely solve problems
Ability to build and execute processes with a mindset toward the future
Strong strategic planning skills
High tolerance for ambiguity
Strong attention to detail with the ability to multi-task and meet deadlines
Organized, detail-oriented
High level of written and oral communication skills
12+ years of experience in Medical Affairs, Medical Information, Scientific Communications, or Clinical Informatics, preferably in a pharmaceutical, medical device, or health technology setting.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.