Manager - Talent Acquisition

Use Your Power for Purpose
At Pfizer, every hire we make directly contributes to better patient outcomes. The Candidate Experience (CX) team shapes how talent engages with Pfizer—building inclusive, transparent, and seamless hiring journeys.
As a CX Manager, you will go beyond recruitment execution to design differentiated, insight-led candidate journeys, influence hiring strategies, and strengthen Pfizer’s position as an employer of choice. You will partner closely with business leaders, hiring managers, and PX stakeholders to deliver consistent, fair, and high-quality experiences while enabling speed and agility.
What You Will Achieve
You will play a strategic and consultative role in transforming how Pfizer attracts and hires talent by:
Owning end-to-end candidate experience strategy aligned to EVP
Acting as a trusted talent advisor to hiring managers
Driving data-led hiring decisions using analytics and market insights
Advancing digital and AI-led hiring practices
Building diverse, future-ready talent pipelines
Elevating hiring manager capability and inclusive hiring practices
Your leadership will ensure delivery of a “wow” candidate experience while enabling business growth through the right talent at the right time.
How You Will Achieve It
1. Talent Strategy & Advisory
Partner with business leaders to define hiring strategies and success profiles
Lead intake discussions with clarity on skills, timelines, and market realities
Drive internal mobility and long-term pipeline planning
2. Candidate Experience & Process Excellence
Design consistent, transparent, and personalized candidate journeys
Ensure timely communication, feedback loops, and closure
Improve hiring processes for speed, quality, and fairness
Embed inclusive hiring and compliance practices
3. Digital & Data-Driven Hiring
Leverage platforms (ATS, AI sourcing tools, interview tech)
Track CX metrics (NPS, time-to-fill, quality of hire, conversions)
Use insights to optimize sourcing and decision-making
4. Sourcing & Talent Pipeline Development
Lead innovative sourcing strategies (direct, internal, partnerships)
Build diverse pipelines aligned to business goals
Strengthen employer brand and EVP storytelling
5. Stakeholder & Hiring Manager Enablement
Build hiring manager capability through coaching and training
Drive adoption of structured interviews and digital tools
Ensure alignment across business, PX, and recruitment teams
6. Operational Excellence & Governance
Oversee the full recruitment lifecycle with strong compliance
Deliver against hiring SLAs and KPIs
Lead/participate in CX transformation initiatives
Qualifications:
Must-Have
Bachelor’s / Master’s degree in HR or related field
8+ years in Candidate Experience (Talent Acquisition) / HR
Experience managing complex, multi-role hiring portfolios
Strong stakeholder management and influencing skills
Data-driven decision-making capability
Experience with digital hiring tools (ATS, AI sourcing, interview tech)
Campus Hiring
Knowledge of labor laws and compliance
Strong communication, problem-solving, and project management skills
Ability to manage multiple priorities in a fast-paced environment
Nice-to-Have
Experience in pharma or regulated industries
Exposure to CX transformation or EVP initiatives
Internal mobility and talent marketplace experience
Program tracking and effectiveness measurement
Experience organizing networking events
Familiarity with AI tools (including Copilot) and responsible AI practices
What Success Looks Like
High candidate NPS and hiring manager satisfaction
Reduced time-to-fill with sustained quality of hire
Strong internal mobility outcomes and diverse pipelines
Increased adoption of digital hiring tools
Recognition of CX as a strategic partner function
Location: Mumbai, Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
People Experience