SALES ASSOCIATE

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.
1. Sales Achievements
Ensures a unique and exceptional client experience during a sale
Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to clients’ needs and motivations
Strives to always improve and surprise the clients
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of Care Service
Meets individual and boutique targets, both quantitative and qualitative
2. Client Relationship & Portfolio Development
Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
3. Daily Boutique Operations
Respects all group, Maison and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested
#Richemont #WeCraftTheFuture