System Field Service Engineer

Forming Our Future together
FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.
Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.
Job Description:
• Day-to-day customer probe system application operation activity with cutting-edge semiconductor manufacturing company.
• Silicon photonics and others probe system results delivery, customer issue support, and internal escalation summary preparation.
• Support customer engagement and possible demo activity supporting with FormFactor products.
• Co-work with different colleagues to solve customer issue and provide solutions to customers. Well communication skills in between customers and colleagues.
• Flexibility of supporting Domestic and International business travel.
• Proven "Hands-On" experience with Probe system tool at least 3 ~ 5 years will be preferred candidate.
• 3 ~ 5 years' experience of RF/DC/SiPh wafer testing environment setup/debug is
required for the role.
• Working experience in Equipment Vendor or RD/HVM Fab will be a plus.
• Fluent in English verbal/email/report communication.
• Capability of working with different levels of colleagues include Team Lead, Account Manager and Globally R&D Team.
Skills:
Education & Experience:
Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required