Service Technician

SERVICE TECHNICIAN – CRUSHING SOLUTIONS
By reshaping rock, we reshape the future. At Sandvik Rock Processing we have set out to advance the world through eco-efficient rock processing so come and join our team in Africa on this exciting journey.
We are looking for a Service Technician – Crushing Solutions to join our team in Solwezi, Zambia
The role will be based from our offices in Solwezi, Zambia.
Purpose of the role:
As part of the Service Team, this role will provide aftermarket maintenance and quality support of Sandvik Rock Processing equipment/ components at Sandvik Rock Processing facilities and on customer sites.
Also provide hands-on technical support and service for Crushing equipment and aftermarket parts to our Crushing Solutions customers in Zambia.
The job responsibilities:
· Customer training and efficient technical services support pertaining to all Sandvik Crushers supplied to customers within Zambia.
· Perform mechanical and process maintenance at customer mine sites in Zambia, predominantly in the Northwest Zambia & Copperbelt region. However other areas may be assigned based on customer requirements
· Identify, report, and resolve technical issues safely and efficiently.
· Carry out installation and commissioning of new Sandvik equipment
· Follow on-site leadership direction and work independently when required.
· Attend training, meetings, and be available for after-hours callouts
· Work closely with the Customers’ Installation and Erection Teams on activities during installation and commissioning of any Sandvik Crushers when required.
· Guide and assist Customers’ Maintenance Teams with fault diagnosis work on Sandvik Crushers.
· Work with Customers’ Maintenance Teams perform repair and fault finding using a hands-on approach.
· Cooperate closely with the sales team or directly with the customer to promote Crushing Solutions equipment and aftermarket sales.
· Support with parts lists and parts planning
· Provide relevant feedback through equipment condition, performance and process audits, to enable maintenance planning improvements in terms of efficiency and equipment integrity.
· Identifies current and future/potential customer service requirements by establishing personal rapport with them and other persons in a position to understand service requirements. Provides product service, or equipment technical and engineering information by answering questions and requests.
· Contributes to team effort by accomplishing related results as needed.
· Works towards achieving set KPI’s, for both the Customers and Sandvik.
· Accept and perform tasks delegated by Rock Processing Management as deemed necessary
· Ensure all Sandvik policies and procedures especially the health, safety and environmental policies are adhered to by the team.
Qualifications & Experience Requirements
· Qualified Mechanical Technician, Fitter, Boilermaker or Diesel mechanic.
· Have at least 5 years’ experience in a similar role in the Mining Industry.
· Experience servicing mineral processing and fixed plant equipment in the mining industry (Fixed plant crushing and screening highly regarded).
· Strong technical skills in Crushing and Screening Preventative Maintenance and Service Repairs, Hydraulic repair, Automation setup, maintenance and troubleshooting, fault finding, and problem solving.
· Acquired knowledge in Crushing and Screening operations in both surface and underground operations.
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Other Requirements & Competencies
Have a valid passport, and willing and able to travel, without restrictions, within the Central African Territory at relatively short notice, and also as per customers’ or Sandvik’s requests/requirements.
Possess relevant driver’s license accepted in Zambia.
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What is in it for you?
We offer you an interesting role in an international business environment, extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, therefore, our customers. Visit our stories hub, LinkedIn or Facebook to get to know us better.
Application
Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 5 October 2026.
Read more about Sandvik Group and apply at home.sandvik/career,
About us:
Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. Application areas include crushing and screening, breaking and demolition.