Billing Specialist

Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
FTI Consulting is looking for a Billing Specialist I to work closely with Project Managers (PM’s) throughout the engagement lifecycle with primary objectives of:
Ensuring timely, accurate, and professional invoices are sent to clients and month-end close related WIP adjustments are posted
Reducing the amount of time billable professionals spend on project management administrative tasks
The ideal candidate for this role will have:
Strong attention to detail
Excellent communication skills, including verbal and written
Good interpersonal skills, including being a team player with capacity to work with diverse team members
Organizational skills, including ability to prioritize
Ability to work flexibly under tight deadlines and handle multiple tasks through prioritization and time management skills
What You’ll Do
Project Setup and Maintenance
Ensure:
Contract terms are captured accurately in the Financial Systems (e.g., fee arrangement, rates, soft costs)
Necessary approvals are documented and archived
Amendments to contract terms are flagged and necessary supporting documentation is obtained and archived
Necessary information for billing is documented (e.g., client contact info, e-billing system and/or MSA requirements)
Information necessary for revenue recognition is archived
Prepare and Send Invoice to Client
Invoice retainers, fixed fees or hourly engagements consistent with contract terms
Ensure accuracy of data in proforma/draft invoice, e.g.:
Billing rates are consistent with contract
Soft costs are consistent with contract
Anticipated costs, intercompany fees are captured
Send draft invoice (or proforma if requested) in format requested by PM
Process write-downs/ups as required, with proper approval
Input PM invoice edits
Finalize/send invoice to client, including e-billing system as applicable, with PM approval
Employ appropriate formatting and ensure professional presentation
Monitor bounce backs and troubleshoot
Archive all directions/approvals required for control/audit purposes
Assistance with Monthly Revenue Close Process
Review assigned matter WIP and obtain PM input regarding expected realization of overage, project fees in excess of contractual amount, hourly work above and beyond agreed cap
Record the necessary WIP adjustment based on PM input received
Review unbilled projects for late time and re-adjust if necessary
Respond to inquiries from revenue recognition team
Additional Duties
Monitor aging A/R and assist the PM and collections analyst in collection efforts
Additional duties as required
How You’ll Grow
Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm.
What You Will Need To Succeed
Basic Qualifications
Associate’s college degree or commensurate work experience
1+ years of billing experience
Strong working knowledge of Microsoft Excel and other Office applications
Familiarity with time-and-expense billing models and engagement-based invoicing
Travel required to clients and to FTI office(s)
Applicants must be currently authorized to work in the United States for any employer on a full-time basis; this position does not provide visa sponsorship
Preferred Qualifications
Experience in a professional services or consulting environment is a plus
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation
Minimum Pay: $72,500
Maximum Pay: $143,000
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.