Tool Hire Supervisor

Jewson are looking for an experienced Tool Hire Supervisor to join the successful, supportive team at their branch in Reading.
As part of the role, you will be required to drive a 3.5 tonne van with trailer to deliver and collect customer orders, so a full UK driving licence is essential.
Working Hours:
This is a full-time role working Monday-Friday 07:00am-16:30pm, with the requirement of working every other Saturday from 08:00am-12:00pm.
Location: Jewson, 468 Basingstoke Rd, Reading, RG2 0QQ.
What You’ll Be Doing :
Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures .
Support branch colleagues in building knowledge and competence in tool hire product.
Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational.
Complete all relevant delivery paperwork and record keeping.
Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment).
Develop strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
What We’re Looking For
Knowledge : Experience in tool hire is preferred.
Sales - Effective contribution to Tool Hire growth & profitability vs target by actively cross-selling and upselling to customers.
Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Why STARK?
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.