Inside Sales Representative

Your role
As an Inside Sales Representative, you are responsible for managing and developing a portfolio of customers within your industry segment. This is an inside sales role where you build strong relationships through digital channels and drive commercial growth.
You combine commercial acumen with analytical insights and digital tools to deliver excellent customer value.
What will you do?
Customer & Principal relationship management & sales growth
Grow, build and maintain customer and principal relationships via phone and online tools
Understand customer (technical) needs and identify commercial opportunities
Develop new accounts in line with business growth strategy
Commercial follow-up
Negotiate prices and volumes
Achieve annual sales targets
Ensure pricing data is accurate and up to date in CRM
Digital customer engagement
Use CRM (Dynamics 365) and integrated Microsoft tools daily
Promote the use of Customer Portal and e-Lab
Deliver a best-in-class digital customer experience
Data & analysis
Gather and analyze market, product and competitor information
Translate insights into actionable business strategies
Administration & control
Maintain accurate customer and product data in CRM
Monitor payment terms and financial risks
Collaborate with internal stakeholders (marketing, technical, SHEQ, …)
Sustainability & optimization
Contribute to sustainability initiatives and KPIs
Continuously improve processes and ways of working
Who are you?
✔ Technical bachelor’s degree (preferably in Chemistry)
✔ Around 3 years of experience in a commercial role
✔ Digitally savvy (CRM Dynamics 365, Microsoft tools, customer platforms)
✔ Strong communication and relationship-building skills
✔ Analytical mindset with a commercial drive
✔ Good negotiation and presentation skills
✔ Fluent in Dutch and English
✔ Able to work under pressure and manage priorities