Sales Associate

GV-Versace Boutique Venezia
WHAT YOU WILL DO
The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Business Development & Client Management
Partner with management team to strategically achieve sales targets
Strive to always increase brand and product knowledge
Master selling skills to satisfy customer needs
Take action to maximize the sales opportunity on all categories
Embrace and promote our Retail Excellence Program with both clients and staff
Build strong partnerships with clients, peers, and management through effective communication
Ensure superlative customer service standards, to meet customer expectations
Act as brand ambassador to build relationships with new customers and VIP clientele
Deliver the ultimate Versace experience to increase customer loyalty
Drive results through delivering an elevated customer experience both during and after sale service
CRM
Capture customer data all the time
Proactively take possible actions to maintain a long-term relationship with customers
Participate in the organization of In-store & Promotional events
Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
Operations
Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
YOU’LL NEED TO HAVE
2 + years’ experience in retail – luxury experience preferred
Computer skills to include operation of retail sales system, Word, Excel and email
WE’D LOVE TO SEE
An entrepreneur with the ability to drive results
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
Exceptional verbal and written communication skills
A positive, outgoing, high-energy personality able to thrive within a high paced environment
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Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.