Sr Account Director

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
We’re seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual will pursue growth opportunities by engaging with senior leaders and executives for Forrester’s existing accounts comprised of Fortune-class companies. With a transparent and repeatable consultative sales process, this individual will achieve impactful outcomes by creating and orchestrating account penetration strategies. This individual will anticipate client needs, understand what drives their success, challenge them to think differently, and provide highly valued business insights to enable clients to win, serve, and retain customers. Along the way, this individual will enjoy the opportunity to drive professional and financial growth.
In this role, the successful candidate will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. To succeed, this individual will rely on the ability to build trust, foster relationships, and communicate effectively.
Job Description:
Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company’s research on emerging technologies and customer experience.
Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.
Maintain the minimum weekly/daily metrics, and ensure quota is met.
Produce accurate and timely forecasts.
Uncover key business initiatives and engage new cross-functional buying centers.
Develop sales opportunities to increase contract value and customer retention.
Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.
Develop a complete understanding of the company’s products and services portfolio to align appropriate solutions with client needs.
Skills And Competencies:
Demonstrate urgency and a sense of purpose.
Anticipate challenges, adapt to setbacks, and respond well to coaching.
Adapt communication style to audience needs and listen actively.
Leverage data and insights to secure support and commitment.
Apply critical thinking to anticipate challenges, make data-driven decisions, and achieve goals.
Pursue continuous learning and embrace