AVP, Senior Product Engineer (L10)

Job Description:
Role Title: AVP, Senior Product Engineer (L10)
Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Organizational Overview:
Synchrony Engineering’s Application & Enterprise Architecture (A&EA) organization provides the architectural leadership and governance needed to design, evolve, and simplify Synchrony’s technology landscape. A&EA partners with product, engineering, security, data, and infrastructure teams to ensure that solutions are business-aligned, scalable, secure, resilient, and cost-effective, while reducing complexity and accelerating delivery.
Role Summary/Purpose:
The AVP, Senior Product Engineer is responsible for administering, supporting, troubleshooting, and optimizing SAS Viya environments deployed on AWS and Kubernetes (Amazon EKS). This role requires strong expertise in SAS Viya platform administration, cloud infrastructure, Kubernetes operations, Terraform-based infrastructure as code, security, authentication, and enterprise system integrations.
The position plays a critical role in ensuring platform stability, performance, scalability, and security while supporting modernization and migration initiatives from SAS 9.4/Grid to SAS Viya 4.0. The administrator will collaborate closely with infrastructure, security, IAM, network, database, and application teams to deliver reliable enterprise analytics platform services.
Key Responsibilities:
The role involves end-to-end operational ownership of SAS Viya 4 environments and associated AWS and Kubernetes infrastructure components.
Administer and support SAS Viya 4 environments in enterprise production settings.
Perform platform configuration, upgrades, patching, monitoring, troubleshooting, and ongoing maintenance.
Manage SAS Viya services, compute environments, CAS, SAS Studio, users, groups, roles, and authorization controls.
Troubleshoot application, compute, storage, and performance issues within SAS Viya.
Support and manage SAS Viya deployments on Kubernetes and Amazon EKS.
Investigate and resolve issues related to pods, deployments, services, persistent volumes, storage, nodes, resource limits, and application logs.
Configure and troubleshoot integrations between SAS Viya and AWS services including EC2, RDS, S3, IAM, STS, EKS, and VPC components.
Manage IAM roles, policies, service accounts, permissions, and cross-account accessrequirements.
Develop, maintain, and troubleshoot Terraform-based infrastructure as code for cloud resources and platform deployments.
Create and manage Terraform modules, variables, plans, state files, and deployment workflows.
Configure and support enterprise authentication and SSO integrations using Okta, SAML, LDAP/Active Directory, OAuth/OIDC, or similar technologies.
Troubleshoot authentication, MFA, authorization, SSO, and role-mapping issues.
Support platform security requirements including certificates, TLS/SSL, networking, and connectivity.
Perform performance tuning, capacity planning, and optimization across CPU, memory, storage, and I/O layers.
Develop automation scripts using Terraform, Python, Shell, and SAS scripting.
Support migration activities from SAS 9.4/Grid to SAS Viya 4.
Collaborate with AWS, Security, IAM, Network, Database, and Application teams to ensure seamless platform operations.
Required Skills/Knowledge :
Candidates must demonstrate strong technical depth across SAS Viya administration, cloud platforms, Kubernetes, and infrastructure automation.
6+ years of experience in SAS Administration.
Hands-on experience administering SAS Viya 4 environments.
Strong experience with AWS ser