Analyst-Compliance Insider Investigations

American Express’s US Investigations Unit (USIU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). USIU provides oversight and support for global financial crimes investigations. In partnership with teams across the financial crimes’ organization, USIU develops and implements transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. USIU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
The Insider Investigations Analyst will be responsible for conducting investigations involving potential insider risk activity involving American Express colleagues, contractors, affiliates, vendors, or partners. The successful candidate must have excellent investigative, analytical, communication, and time management skills, the ability to effectively manage change and collaborate with internal and external stakeholders.
Minimum Qualifications:
A minimum of three years of experience in BSA-AML compliance, investigations, law enforcement, the legal field, accounting or audit, or Bachelor's degree in one of the following fields of study: Justice Studies, English, Journalism, Finance, Accounting, Statistics, or other fields involving intensive research, writing, or data analysis.
Experience in conducting complex financial crime investigations.
Understanding of criminal typologies associated with a wide array of financial products and services.
Knowledge of global AML/CTF/ABC Regulations (BSA, US PATRIOT Act).
Proven ability to analyze large amounts of data from various sources and make logical and well-supported decisions to report critical information.
Proficiency in researching information via the internet and using Open Source Intelligence techniques.
Strong oral communication skills and ability to produce written summaries which clearly consolidate recommendations and conclusions.
Proficient in Microsoft Excel and Microsoft Word, with demonstrated ability to learn new technologies quickly.
Ability to handle sensitive information in a confidential and professional manner.
Preferred Qualifications:
High level of professionalism, self-motivation and sense of urgency.
Demonstrated ability to work with leaders, team members, and strategic partners at all levels and across functional lines.
Knowledge of American Express products and systems.
Ability to leverage data to make effective business decisions.
Experience delivering effective feedback to support process improvement(s) and/or enhanced proficiency
Experience with insider risk technologies, case management systems, user activity monitoring or behavioral analytics tools.
CAMS, CFCS, or other relevant certifications preferred.
Master’s Degree or other advanced degree a plus.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Responsibilities
Develop and maintain knowledge of U.S. financial crime regulations, investigative methodologies, and insider risk typologies.
Conduct time-sensitive, meticulous investigations, involving potential insider risk activity and suspicious financial behavior, utilizing a wide variety of research and analytical tools.
Produce well-written reports detailing and analyzing potentially suspicious activity and file Suspicious Activity Reports (SARs) with FinCEN as appropriate.
Demonstrate a keen attention to detail in investigation, analysis, and writing.
Collaborate proactively with colleagues in a hybrid work environment to work through investigative roadblocks.
Support coaching colleagues through peer reviews and quality evaluations of casework as appropriate based on individual capabilities and expertise.

Work arrangement
Hybrid