Medical Assistant

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Medical Assistant
Silver Ridge Recovery w/ Pyramid Healthcare – Mills River, NC
Full-Time | $17–$19 per hour
Summary
The Medical Assistant supports the delivery of medical and residential treatment services through direct client interaction, medical support activities, medication-assisted treatment (MAT) support, specimen collection, client monitoring, and coordination of medical-related administrative functions.
This position is an important member of the multidisciplinary treatment team and helps promote client safety, engagement, and continuity of care.
Essential Duties & Responsibilities
Support medical and medication-assisted treatment (MAT) services through client monitoring, observations, and medical support activities.
Obtain and document vital signs, capillary blood sugars, urine specimens, and other medical information as directed.
Report significant changes in client condition, medical concerns, or treatment needs to appropriate clinical or nursing staff.
Conduct toxicology screening activities, including specimen collection, documentation, processing, and communication of results to the treatment team.
Observe and document medication dispensing activities as assigned and in accordance with organizational procedures.
Assist with admissions documentation, records collection, and coordination of required medical information.
Maintain unit inventory and assist with ordering, receiving, stocking, and monitoring supplies.
Assist with client education, medical questions, appointment follow-up, and treatment engagement activities.
Collect and document client payments in accordance with organizational procedures.
Collaborate with treatment team members to support client care, communication, and continuity of services.
Maintain confidentiality and exercise discretion regarding all company and client information.
Complete all required training designated by the company and applicable accreditation/licensing entities.
Perform other duties as assigned.
Required Qualifications
North Carolina
High school diploma or equivalent required.
Active certification valid in North Carolina as a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Certified Pharmacy Technician (CPhT) required.
Experience in a drug and alcohol treatment and/or residential setting preferred.
Current CPR, AED, and First Aid certification preferred.
Knowledge, Skills & Abilities
Strong oral, written, and interpersonal communication skills.
Ability to establish and maintain professional and therapeutic relationships with clients.
Ability to gather, analyze, and communicate medical and treatment-related information.
Ability to maintain accurate documentation and records.
Ability to recognize and appropriately respond to medical concerns and crisis situations.
Strong organizational, time-management, and multitasking skills.
Ability to maintain confidentiality and professionalism.
Ability to work effectively within a multidisciplinary treatment environment.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.