Senior Associate, Card Payments Networks

As a Senior Associate, Card payment networks relationship manager in the Card Payment Networks team, you manage day-to-day network engagement and internal execution to keep priorities moving and risks contained in the United States market. You synthesize complex network information into clear narratives for senior leadership, coordinate cross-functional delivery, and own escalation intake and triage to ensure disciplined follow-through on commitments.
Job responsibilities
Manage ongoing relationships with major card payment networks, including meeting cadence, agenda planning, and follow-up on partner commitments
Triage network-related issues and escalations by synthesizing facts, impacts, and recommended actions for internal stakeholders
Coordinate cross-functional delivery to execute network-driven initiatives and obligations across product, technology, legal, compliance, risk, finance, and operations
Monitor network announcements, rules, mandates, standards, product enhancements, card benefits, and operating changes; assess business impact and translate requirements into actionable internal plans
Prepare clear written updates, executive-ready presentations, and structured trackers that highlight priorities, risks, decisions needed, timelines, and owners
Support execution of agreements, including statements of work and amendments, in partnership with legal and business stakeholders
Communicate evolving legal and regulatory developments that could affect network relationships, translating implications into practical actions for stakeholders
Represent the organization in partner meetings and, as appropriate, select industry forums to advance priorities and maintain alignment
Maintain structured governance for relationship health, including issue logs, milestone tracking, decision records, and escalation pathways
Identify opportunities to improve operating processes, reporting quality, and stakeholder transparency across network engagement and delivery
Required qualifications, capabilities and skills
5+ years of experience in payments, financial services, partnership management, product operations, or a related role with external counterparty engagement
Demonstrated ability to synthesize complex, time-sensitive information into concise executive communications and escalation briefs
Experience managing partner issues end-to-end, including triage, stakeholder alignment, and follow-through to closure
Experience coordinating delivery across product, technology, legal, compliance, risk, finance, and operations teams
Working knowledge of card payment network operating models, rules, and standards and their impact on payment products and operations
Proficiency in Microsoft Word, PowerPoint, and Excel, including building executive-ready materials and maintaining structured trackers and analyses
Ability to manage competing priorities in a high-accountability environment with attention to detail
Ability to communicate effectively with senior internal stakeholders and external partners
Preferred qualifications, capabilities and skills
Experience in card payment networks, payment partnerships, or network relationship management within a large financial institution
Experience supporting executive governance routines (e.g., senior-level readouts, decision logs, escalation forums) for partner-dependent initiatives
Experience building stakeholder alignment in ambiguous situations and driving timely decisions