Sr. UX Researcher (UK-based, Outside IR35)

Applause is a leader in software testing and digital quality. As a Qualitative User Experience Researcher (UXR) at Applause, you will be part of a small but mighty team within the UX Practice, reporting into the Director of UX Research.
The focus of your work will be to drive UX Research excellence by understanding the objectives of our clients, sampling research approaches to meet these objectives, and working in collaboration with a cross-functional team to execute both moderated and unmoderated studies.
Basic terms:
Role: Sr. UX Researcher (Qualitative)
Type: Outside IR35, demand-based hours, flexibility for needs-based work during local business hours but may include the possibility of evenings or weekends
Location: Remote, UK-based resident
Rae: $60 to $70 USD per hour
Experience we are looking for:
4+ years of previous experience in User Experience Research roles
Expertise in qualitative research across the entire product design cycle and experience tracking the success of research outcomes
Expertise in qualitative research methods including, but not limited to, conducting one on one interviews and conducting moderated and unmoderated studies
Experience influencing technology client relationships at mid to senior executive level
Ability and comfort to travel within the state to conduct research and in-person interviews
Ability to run a study from end to end, including preparing research plan and presenting findings to clients
Excellent interpersonal skills
Experience orchestrating work within larger cross-functional teams
Ability to coach, mentor, and train other researchers
Preferred experience:
Retail e-commerce luxury brand experience
Bilingual fluency
Previous experience conducting focus groups
Previous experience working in a UX agency setting
Previous experience working in a consulting role with clients (e.g., Business/management consulting, UX consulting)
Experience in service design/UX design/product design/visual design
Experience with research and design tools like Qualtrics, Lookback, Figma etc.
Qualities of an ideal candidate:
Critical Thinker
Comfortable asking questions to define research objectives
Cautious to avoid assumptions, biases, emotional reasoning, oversimplification
Able to consider other perspectives
High tolerance for ambiguity
Problem Solver
Able to identify a problem, break it down in smaller chunks, develop, evaluate, prioritize, and select potential research approaches, and implement them within the given constraints
Excellent negotiation skills
Business Thinking
Ability to understand business objectives and translate them into research/study goals
Ability to prioritize your focus by impact
Go-getter
Motivated by challenges and determined to succeed
Team Player
Highly collaborative and supportive toward other team members
Able to set the team success above individual success

Work arrangement
Yes