Sr Administrative Associate /Legal Services - 2nd Shift

This role requires an administrative professional to manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research using Lexis, Westlaw, and PACER. Key duties include preparing discovery and litigation shells, formatting pleadings using firm styles, scheduling court appearances, and managing documents via Adobe Acrobat and DocuSign. The ideal candidate will also oversee PCard expense reconciliations and judicial form processing.
Must be able to support the West Coast - California
Shift: Monday - Friday, 2:30 PM - 11:00 PM, Pacific Time
Pay: $26.92 hrly
Recent comprehensive E-Filing and E-Service experience
Legal Research and Case Retrieval:
Pleading and Discovery Shell Preparation:
Utilize appropriate logs and/or tracking software for all administrative support work
Court Appearance Scheduling:
Expense Tracking and Administrative Billing
Ensure that job tickets are properly filled out before beginning work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
Utilize appropriate logs and/or tracking software for all administrative support work
Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues
Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
Meet contracted deadlines for accepting, completing, and delivering all work
Troubleshoot basic equipment problems
Assist in developing training plans and process maps for the administrative operation
Deliver training plans to a team of Admins
Serve as a subject matter expert and resource for junior employees
Interact with clients in person, over the phone, via video or electronically
Prioritize workflow
Performs Quality Assurance on own work and work of others
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner
Other duties as assigned
High school diploma or equivalent education
Minimum (2) years administrative support experience in a professional organization, preferably in the legal industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more. Formal education and/or training may be considered in lieu of experience
Direct experience managing state, federal, and arbitration filings across platforms including California approved vendors (One Legal, First Legal, Pro Legal, Green Filing, Proof), complex case portals (File & ServeXpress, CaseAnywhere), District Court, Court of Appeals, Supreme Court, TrueFiling, FINRA, UCC, AAA, and JAMS, alongside coordinating e-service and print dispatch.
Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Skilled in scheduling telephonic and virtual court appearances through Court Call, Court Connect, and Journal Technologies Court Portal or similar
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required to create, maintain, and enhance customer relationships

Employment type
Full-time

Work arrangement
Yes