Front Desk Agent - Limelight Denver

Position Summary
The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience. This position reports to the Front Office Manager.
The pay range for this position is $20.00 to $22.20 per hour; actual pay will be dependent on budget and experience
Preferred work schedule and shift availability for full time is open availability and for part time is Friday, Saturdays and Sundays with open availability.
Job Posting Deadline
Applications for this position will be accepted until October 4, 2026.
Essential Job Functions/Key Job Responsibilities
• Welcome guests upon their arrival and assign rooms
• Provide summary of the hotel and the amenities offered to guests
• Coordinate with other departments daily needs or special requirements for all hotel guests
• Recommend restaurants and activities for guest’s ability/skill level and interest
• Responsible for maintaining cash bank and for daily settling of cash bank
• Accept reservations, changes, and cancellations.
• Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
• Comply with all policies of the hotels and Aspen One
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand
• Other duties as assigned
Education & Experience Requirements
• High School Diploma or high school equivalent preferred
• 1 year of customer or guest experience preferred
• Previous front desk experience preferred
Knowledge, Skills & Abilities
• Basis knowledge of local town activities and events in the area
• Basic industry terminology
• Knowledge of company policies and procedures
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to work independently with minimal supervision
• Ability to work effectively in team settings, contributing positively to group dynamics

Employment type
Full-time

Work arrangement
No