Campaign Operations Specialist

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Additionally, customers have access to cutting edge AI functionality to modernize their requirements workflows and processes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.
The Campaign Operations Specialist is responsible for executing campaigns and supporting marketing programs within established frameworks. Applies working knowledge of systems and processes to deliver reliable results. Begins identifying opportunities for efficiency and improvement.
What You'll Do:
Executes campaigns end-to-end (build, QA, launch)
Creates basic automation (email nurtures, triggers)
Troubleshoots common system or campaign issues
Suggests small improvements to workflows
Understands campaign goals and KPIs, aligns work to team-level objectives (Demand Gen, Events, etc.)
Builds and modifies reports/dashboards
Identifies straightforward data issues and resolves them
What You'll Bring:
Demonstrated ability to collaborate across teams
Working knowledge of MAP/CRM functionality
Campaign structures, segmentation, and automation basics
Understanding of team KPIs and campaign goals
Work independently within established frameworks