Appointment Coordinator (Toronto)

About Us
AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.
As an Appointment Coordinator at AirSculpt®, you will:
Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual.
Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role.
Handle other tasks as assigned by management.
Requirements:
At least 2 years of sales (preferably inside sales) or customer service experience
Ability to handle large volume of outbound calls and chats (100+/day)
Professional verbal and written communication skills
Ability to work independently and as part of a team; self-motivation, adaptability, and a positive attitude
Experience using a CRM tool
Proficiency in Microsoft Office and Google Suite
Bilingual preferred (English/Spanish)
Preferred but Not Required:
Bilingual (Spanish)
Salesforce experience
Physical Demands:
Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
Push/pull/lift up to 25 pounds
Benefits:
Paid Time Off: vacation and sick days, as well as company holidays
Compensation
$21-22/hour, plus monthly bonus based on Key Performance Indicators.
Full compensation packages are based on candidate experience and relevant licenses or certifications.
AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.