Senior Manager, Accounts Receivable

The Senior Manager, Accounts Receivable will oversee the complete Order-to-Cash (O2C) lifecycle and lead a high-performing AR team. This role is responsible for driving operational excellence, ensuring compliance, and optimizing working capital through effective collections and process management.
Key Responsibilities
Operations & Process Management
Oversee the end-to-end O2C lifecycle, including billing, collections, cash application, dispute management, account reconciliations, and AR reporting and analytics
Monitor AR performance through reporting and analytics to identify trends, mitigate risks, and support data-driven decision-making
Support monthly and year-end close activities, ensuring timely and accurate financial reporting
Review and analyze contracts to determine appropriate revenue recognition treatment and ensure alignment with accounting policies
Team Leadership & Development
Develop, mentor, and lead a high-performing AR team by establishing clear performance expectations, KPIs, and operational metrics
Drive accountability across the AR organization to improve collection effectiveness, reduce aged receivables, and optimize working capital
Develop future leaders through talent development, training, and mentoring initiatives
Continuous Improvement & Optimization
Drive continuous improvement by identifying process inefficiencies and implementing scalable solutions
Lead automation and optimization initiatives across billing, collections, cash application, and reconciliations
Evaluate and implement technology solutions and system enhancements that improve productivity, accuracy, controls, and scalability
Leverage data and performance metrics to identify root causes, measure results, and improve operational effectiveness
Stakeholder Collaboration & Compliance
Partner with Finance, GTM, Legal, and other stakeholders to resolve issues, improve processes, and support new business initiatives
Ensure compliance with company policies, accounting standards, and internal control requirements while maintaining the integrity of AR processes
Support external audit requests and provide required documentation and analysis
Demonstrate effective interpersonal and communication skills with all levels of employees and external stakeholders, including customers and vendors
Exhibit professional conduct, maturity, and good judgment in all interactions
Additional Responsibilities
Accept other responsibilities, projects, or activities reasonably related to the accounting or financial management objectives of the company
Bachelor's degree (BA or BS) in Accounting or Business Administration with an emphasis in accounting from an accredited university
Minimum of 7 years of experience in Accounts Receivable, Credit & Collections, or Order-to-Cash (O2C) processes, with at least 2 years in a leadership role within a high-volume, transaction-driven environment
Strong knowledge of the end-to-end Order-to-Cash (O2C) process, including billing, collections, cash application, dispute management, and account reconciliations
Demonstrated expertise in process improvement, automation, ERP systems optimization, and data-driven decision-making
Proficiency in financial analysis, KPI development, performance reporting, and internal controls
Proven track record of driving operational excellence and improving cash flow, scalability, and customer experience through cross-functional collaboration
Excellent leadership, communication, and project management skills with the ability to build accountability and develop talent
Strategic, results-oriented mindset with strong analytical and problem-solving capabilities
Ability to drive change, influence stakeholders, and thrive in a fast-paced, high-growth environment
Preferred Qualifications:
CPA (Certified Public Accountant) certification

Employment type
Full-time

Work arrangement
Hybrid