Live opening · Posted 7 days ago

Director, Commercial Operations - BioPharma Product Testing

Eurofins · Lancaster, PA, United States
Smartrecruiters Hybrid Full-time
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At a glance

The key details from the original listing.

Posted 7 days ago
CompanyEurofins
LocationLancaster, PA, United States
Job typeFull-time
Work modeHybrid
SourceSmartrecruiters
Listed7 days ago

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About the role

Description supplied by the original job listing.

Executive Reporting & Business Intelligence
Develop executive dashboards providing visibility into revenue, pipeline, forecast, bookings, activity, and sales productivity.
Deliver recurring business reviews and performance analyses for executive leadership.
Own KPI governance and reporting standards across the commercial organization.
Identify trends, risks, and opportunities and provide actionable recommendations.
Forecasting & Revenue Planning
Lead monthly and quarterly forecasting processes.
Improve forecast accuracy through process, reporting, and governance enhancements.
Develop predictive models and analysis supporting growth planning.
Partner with sales leadership to identify gaps and develop mitigation strategies.
Sales Compensation & Planning
Administer commercial incentive compensation programs.
Support annual quota-setting and territory planning processes.
Manage quarterly commission calculations, reporting, and dispute resolution.
Analyze plan effectiveness and recommend enhancements to drive desired behaviors.
CRM & Commercial Process Excellence
Define and enforce opportunity management standards and pipeline governance.
Partner with CRM administrators to improve reporting, automation, and data quality.
Drive CRM adoption and process compliance across the sales organization.
Identify and implement workflow improvements that increase commercial productivity.
Commercial Strategy & Optimization
Conduct sales productivity, territory, account, and market analyses.
Support acquisition integration activities related to sales territories, account ownership, compensation, and performance management.
Lead initiatives focused on scaling the commercial infrastructure and improving operational effectiveness.
Serve as a trusted advisor to commercial leadership.
Required
Bachelor's degree in Business, Finance, Analytics, Life Sciences, or related field.
8+ years of experience in sales operations, commercial operations, revenue operations, business planning, or related functions.
Experience supporting commercial organizations with 40+ sales professionals.
Strong expertise in forecasting, pipeline management, sales compensation, and performance analytics.
Demonstrated experience building executive dashboards and KPI reporting frameworks.
Advanced proficiency with CRM platforms, preferably Microsoft Dynamics.
Strong analytical, communication, and stakeholder management skills.
Preferred
Experience supporting life sciences, biopharmaceutical services, CRO, CDMO, laboratory testing, diagnostics, or regulated healthcare organizations.
Experience integrating acquisitions and aligning commercial teams.
MBA or advanced degree.
Experience leading commercial operations teams and building scalable processes.

Employment type
Full-time

Work arrangement
Hybrid

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