E commerece account manager

Company Description Braun Stones is a natural stone solutions provider specializing in customized products for architects and interior designers. The company offers a wide range of materials, including Kota stone, sandstone, basalt, marble, and granite, to meet diverse design and construction needs. With multiple quarries across India, Braun Stones sources high-quality raw materials and processes them in advanced manufacturing facilities. The team carefully selects products from around the world to help clients create distinctive, premium projects. Braun Stones focuses on close collaboration and reliable support, inviting partners to engage with them on their next project.
Role Description This is a full-time, on-site E-commerce Account Manager role based in Jaipur. The E-commerce Account Manager will oversee online marketplace and website accounts, ensuring accurate product listings, pricing, and inventory information for Braun Stones’ natural stone products. The role involves managing daily platform operations, coordinating promotions, tracking orders, and addressing customer inquiries to maintain a positive buyer experience. The individual will analyze sales data, monitor performance metrics, and recommend strategies to improve conversion, visibility, and revenue. The E-commerce Account Manager will collaborate with sales, marketing, and operations teams to align online activities with broader business objectives and support timely delivery and project commitments.
Qualifications
Experience managing e-commerce platforms or online marketplaces, including product listing, catalog management, and order handling.
Skills in sales, account management, and customer service, with the ability to build and maintain strong client relationships.
Proficiency in data analysis and reporting, using tools such as Excel or platform analytics to track performance and optimize listings.
Basic understanding of digital marketing concepts, such as SEO for product listings, online promotions, and content optimization.
Strong organizational and time-management skills, with attention to detail and the ability to handle multiple accounts and tasks.
Effective written and verbal communication skills in English; knowledge of regional languages is an advantage.
Comfort working with technology, including e-commerce dashboards, inventory systems, and CRM tools.
Bachelor’s degree in Business, Marketing, Commerce, or a related field; prior experience in building materials or natural stone is a plus.
Ability to work on-site in Jaipur and collaborate closely with cross-functional teams.

Work arrangement
No