NextGen Enterprise System Administrator

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NextGen System Administrator
The Senior NextGen Enterprise Systems Administrator is a key technical resource within Assembly Health's Physician RCM division. This role is responsible for leading end-to-end NextGen Enterprise implementations for new clients, ensuring systems are configured, optimized, and fully operational to support revenue cycle performance. The ideal candidate brings deep hands-on experience with NextGen Enterprise and a strong understanding of physician practice workflows and RCM operations.
Key Responsibilities
Implementation & Onboarding
Lead full-cycle NextGen Enterprise implementations for new Physician RCM clients, from discovery through go-live and post-live stabilization.
Conduct workflow assessments and translate client-specific requirements into system configuration plans.
Coordinate with internal teams, client stakeholders, and NextGen support resources to ensure implementation milestones are met on time.
NextGen Enterprise PM System Administration
Practice, enterprise and location configuration
Provider, facility, payer and insurance setup
User/security/role administration
Work queues and operational configuration
Claim, charge, payment and adjustment workflows
ERA/835 and claim/837 processing
Statement and patient-billing configuration
Rules, edits and claim-scrubbing configuration
Test vs. Production environment management
Identify and resolve configuration gaps that may impact billing efficiency, coding accuracy, or collections performance.
Training & Client Support
Develop and deliver end-user training programs tailored to each client's staff and workflow.
Serve as a subject matter expert for NextGen-related questions during and after implementation.
Provide Tier 2/3 application support for existing clients as needed, troubleshooting system issues and recommending solutions.
Process Improvement & Documentation
Maintain detailed implementation documentation including configuration guides, data mapping specs, and go-live checklists.
Contribute to internal best practice standards for NextGen implementations across the Physician RCM division.
Collaborate with RCM leadership to identify opportunities where system enhancements can improve revenue cycle outcomes.
Qualifications
Required
6+ years of hands-on experience with NextGen Enterprise, including implementation, configuration, and support.
Deep expertise in NextGen modules: Practice Management, EHR, billing/claims, scheduling, and reporting.
Strong working knowledge of physician RCM workflows including charge capture, claims submission, ERA/EOB processing, and denial management.
Experience with data mapping, batch processing, EDI setup, and clearinghouse integrations within NextGen.
Proven ability to manage multiple client implementations simultaneously in a remote environment.
Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
The Ideal Candidate Will Have Knowledge Of
Professional claims lifecycle
837/835 transactions
Eligibility 270/271
Claim status 276/277
Denials and rejection workflows
Primary/secondary/COB processing
Payer configuration and routing
Medicare/Medicaid/commercial payer concepts
CPT/HCPCS, ICD-10, modifiers and POS familiarity
ERA/EOB/payment posting concepts
What We Offer
Competitive base salary commensurate with experience.
Comprehensive benefits package including medical, dental, vision, and 401(k).
100% remote work environment with a collaborative, mission-driven team.
Exposure to diverse healthcare client environments and complex RCM challenges.
Opportunity to shape implementation standards within a growing RCM organization.
Salary Range
$100,000—$130,000 USD
Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.
All official recruitment communications from Assembly Health will originate from an @assembly.health email address. Candidates are encouraged to carefully verify sender domains and remain vigilant against potential impersonation attempts. Communications from any other domain should be considered unauthorized.

Work arrangement
Yes